Effective Date: 1 January 2025
At Pawtistic, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information when you interact with us:
a. Personal Information
- Name, email address, phone number, and billing/shipping address.
- Payment information (processed securely through third-party payment providers).
- Photos and other files you upload for creating custom portraits.
b. Usage Information
- IP address, browser type, device type, and other details automatically collected when you visit our site.
- Cookies and tracking data to improve your user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your orders, requests, or inquiries.
- Send promotional emails (if you’ve opted in).
- Improve our website and customer experience.
3. How We Share Your Information
We respect your privacy and do not sell your information to third parties. However, we may share your information with:
- Service Providers: Payment processors, delivery partners, and other third parties that help us provide our services.
- Legal Obligations: If required by law or to protect our rights.
4. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Opt out of receiving promotional emails at any time by clicking the “Unsubscribe” link in our emails.
5. Cookies and Tracking Technologies
We use cookies to:
- Ensure our website functions properly.
- Provide a personalized experience.
- Analyze website traffic and performance.
You can manage or disable cookies in your browser settings, though this may impact your user experience.
6. Data Security
We implement secure technologies and practices to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Pawtistic
71-75 Shelton Street, London, United Kingdom, WC2H 9JQ
Email: hello@pawtistic.co.uk
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.
